Pokémon Center UK and Germany cancel orders after logistics provider data breach
Dexerto reports that Pokémon Center in the UK and Germany was affected by a data breach at logistics provider CEVA Logistics, exposing customer names, addresses, phone numbers and order details. Pokémon Center is cancelling affected orders and has warned of delays in processing and shipping.
Sources (2)
Every source that reported this event. We store the link, the publisher and the extracted facts — not the article.
- Pokemon Center orders canceled after customer details exposed in cyberattack - Dexertopublished seen
- IGN — Pokémontrust 50·agreement 100%·ai assistedThe Pokémon Company Cancels Card Orders Following 'Cyber Incident,' Warns of Customer Data Breachpublished seen
Extracted facts (9)
- incidentreported
Pokémon Center customer data exposed via CEVA Logistics breach
“it appears the Pokemon Center is the latest victim, with the company being subjected to the same CEVA Logistics data breach, causing leaked names, addresses, numbers, order details, and mailing addresses”source
- order_cancellationsreported
Pokémon Center cancelling affected orders
“"Due to this incident, we need to cancel your order. We understand this is disappointing, especially after you've taken the time to place an order with us, and we sincerely apologise for the inconvenience"”source
- shipping_delayconfirmed
Pokémon Center UK reports delays in processing and shipping orders
“"We are currently experiencing delays in processing and shipping orders. Some orders may take longer than usual to be dispatched and delivered."”source
- related_incidentreported
Valve warned on August 10 of a CEVA Logistics data breach affecting Steam hardware buyers in Europe
“On August 10, Valve reached out to its fans to warn them that their distributors, CEVA Logistics, had suffered a data breach, affecting Steam hardware across Europe”source
- commentreported
IGN says it has contacted The Pokémon Company for comment; number of affected customers unclear
“Exactly how many Pokémon customers have also been impacted is unclear. ... IGN has contacted the Pokémon Company for comment.”source
- incidentreported
Cyber incident affected Pokémon Center logistics provider CEVA, potentially exposing customer data
“"We are writing to let you know about a cyber incident affecting a Pokémon Center logistics provider that may affect some of your information," the Pokémon Company's email warns.”source
- data_exposedreported
Full name, mailing address, phone number, email address and order contents
“Your full name, your mailing address (street address, post code, city, country), your phone number, your email address, details of the contents of your PokemonCenter.com order(s).”source
- order_cancellationsreported
Pre-orders of Pokémon cards, including 30th anniversary celebration orders, are being cancelled
“Looks like 30th celebration orders have been cancelled for some people and their personal information has been stolen”source
- scopereported
Breach appears isolated to European orders fulfilled by CEVA
“The breach appears to be isolated to European orders, which the Pokémon Company planned to fulfil using local logistics firm CEVA.”source
Related events
Confidence
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Provenance trail
- source_added
IGN — Pokémon (ai_assisted, score 0.743)
by pipeline
- created
Pokémon Center UK and Germany cancel orders after logistics provider data breach
by pipeline
Machine access
This event over the API:
GET https://tcgintel.io/api/v1/events/evt_45f6818b3e65Its sources:
GET https://tcgintel.io/api/v1/events/evt_45f6818b3e65/sources